Return Policy
If you are not completely satisfied with your compression stockings, you may return or exchange them within 30 days. All returns and exchanges must be new and returned in original packaging. Products that have been worn or damaged can not be returned. Garments that have been tried on must be laundered prior to returning.
Return Shipping Directions:
All returns or exchanges require a RA# (return authorization number).
To request a RA# you will need to:
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Log in to your account.
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Go to your Order History.
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Click view Order.
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Choose the item you would like to return.
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Fill out the Return Authorization Request completely.
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Check your email daily for RA request status and instructions. Orders may not be sent back until you have received an RA acceptance email from us.
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Once your RA is approved, you may send the item back to us.
-Note: For the quickest response, please fill out the RA request form completely, including reason for return. In the case that you would like to make an exchange, please include exactly what you would like to exchange the product for.
Write the RA# number on the outside of the return shipping box. Do not place the RA# on the actual compression stocking product package. Returns made without a RA# clearly marked on the outside package will be refused for return. Keep a copy of your RA# for your records.
We recommend you ship the product using a method you can trace. We suggest US Priority Mail with Delivery Confirmation or UPS.
*Original shipping charges are non-refundable unless it was our mistake.
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